Checking Items In/Out
How to Check Out and Check In Tools
Members can view the tool inventory online from home on MyTurn to see if a tool they need is available.
CHTL does not currently have the capacity to place items on “hold” for patrons.
Use the laptop on the main desk to assist members with check-in or checkout, or open MyTurn on your smartphone.
If you are a new volunteer, the Shift Lead must give your personal account access to admin functions.
Procedures
Check Out
- Click “Find User” and search using the patron’s name or email.
- Click on the “Start Cart” button to the right of the user’s name.
- Add each item by number to their cart.
- Verify patron’s membership status is active.
- Click “Record Transaction”.
- A transaction is not complete until you click “Record Transaction”.
Check In
- Click “Find User” and search using the members name or email.
- You can also search the item being returned by clicking “Search Inventory” then clicking “Check In”.
- Verify that you have the correct item & patron before taking action.
- Check the checkbox for each item being returned.
- Click “Record Transaction”.
- A transaction is not complete until you click “Record Transaction”.
Renewals
- Click “Find User” and search using the patron’s name or email.
- Click on the “Start Cart” button to the right of the user’s name.
- Check the checkbox for each item being renewed
- Click “Record Transaction”.
- A transaction is not complete until you click “Record Transaction”.
- Items that are significantly overdue CANNOT be renewed, patrons should be encouraged to return the item as soon as possible.
After clicking “Record Transaction”, the receipt webpage shows the location of each item checked-in or out.
Patrons should only be asked to return their items to the inventory room if volunteers are too busy to do so themselves.
- Volunteers returning items to inventory ensures organization & improved patron experience when locating items in the future.